Argentario Osa Resort

We enjoyed our stay at the resort and the staff where friendly . However we got wrong information a couple of times. We where informed at check in that the restaurant opened at 19.00. when we arrive at 20.00 they say it opens at 20.30. without explanation. When we come back at 20.30 the waitress is reluctant to give us a table and says it is full. ( It was half full at the most). We start arguing that we have talked to the receptionist and a waiter earlier that had given us other information. We finally got a table.. ?

We went to the Argentario Osa Resort in september 2022. The structure of this hotel is rather old and the furniture in the rooms and apartement are desperate for a remearch, but our apartment was super clean and very spacious. Friendliness of the staff is fantastic!! I've lived in Italy since 2006 and I'm afraid to say that this country is not big in service culture, but the service mentality of the Argentario Osa Resort is absolutely outstanding! It is great and lovely to be greeted by everybody (from the cleaning lady, to the staff at the reception to the gardener) with a friendly "buon giorno, Signora" and a friendly smile. Waiters are very attentive and professional. The staff of the Mini Club (children enterainment) were very sweet with our children. I especially appreciated the "after-dinner-entertainment": good music, possiblity for children to dance, but all very soft, no stupid jokes with a double meaning or similar. All definitely very family friendly!! One advice to the management: please save energy! No need to let the air condition run in the restaurant while all doors are open. To see a waste of energy like that is rather frustrating in autumn 2022 when the European Union considers desperately how helping its citizens to pay their energy bills. The beach is like 4 km by car, but it is a great beach. Spot on clean, very well organized with a bar / restaurant, changing rooms, good facilitities like showers and toilets and it felt like a safe place to be with your family!! To put it in a nutshell: the place is quite outdated, but a fantastic hotel to spend holidays with your children! Highly recommended!